Black 5 Florence is a beautiful guest house B&B located on the first floor of a historical building in the heart of Florence.
Black 5 Florence is not a hotel, so it does not offer a 24H Reception service. Each guest is welcome with a personalized check-in.
The standard check-in times are from 2pm to 6pm. However, we kindly ask you to inform us in any case, by e-mail or phone, about your arrival time to allow us to welcome you at best.
Check out is no later than 11.00.
Customers are provided with the main entrance keys, B&B door keys and room keys. These keys must be returned at your check-out.
- Free WiFi in all B&B areas
- Free luggage storage. It’s always possible to arrange a time for your baggage claim.
- Help with luggage. Our B&B is located on the first floor reachable by a large and comfortable staircase. Should you need help with your luggage, our staff is always available.
- Tour and Museums Booking
At Black 5 Florence we are always available to provide tourist information, and to help you to book your visit to museums, exhibitions and tours in Florence and Tuscany.
- Credit cards
We accept your payment by following Credit Cards: Visa and Mastercard.
Credit Card information is required in order to guarantee your reservation. Your credit card will be not charged until your arrival or departure or in case of expired cancellation deadline.
Payment will be settled during the stay at Black 5 Florence in cash or by Credit Card , Visa and Mastercard. In any case, we could always request a prior authorization for the full amount of the booking made also to assess the current availability of the credit card used. In case of special offers with not refundable rate we will charge the entire amount on your credit card on booking. From 1st of July the City of Florence will introduce the Tourism Tax for € 4.00 per person overnight staying and it is Not included in any Rate.
Cancellation Policy and No show
In case of cancellation made with more than 7 days before arrival: no penalty.
In case of cancellation made with less than 7 days before arrival or no show: penalty of total amount. Some dates may have an cancellation policy with more than 25 days.
Some special offers have a Not Refundable cancellation policy, also in case of No show or date's change the amount can be charged on booking.
In any case, without any exception, if You decide during your stay to leave earlier we will ask you to pay all the amount of reservation.